DigitalShapeLab
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/legal — full package

Legal — complete, not template.

Imprint

Brand: DigitalShapeLab
Domain: https://digitalshapelab.com
Contact: ILARION CRISTINEL DANIEL TIRIBENTEA
Address: Jud. MH, Orș. Strehaia, Str. Eroilor nr. 18B, bl. 18B, sc. 1, et. 1, ap. 8, 225300
Email: contact@digitalshapelab.com
Phone: +40735008558
Form: Romanian SRL, all services digital, EUR invoicing.

1. Privacy Policy — GDPR

Last updated: 2026-09-07 v2.1

Controller: DigitalShapeLab, Jud. MH, Orș. Strehaia, Str. Eroilor nr. 18B, bl. 18B, sc. 1, et. 1, ap. 8, 225300, RO. contact@digitalshapelab.com, +40735008558.

Data collected: contact form (name, email, company, budget EUR, project details), communications, technical anonymized analytics, billing data for invoicing. No sensitive categories.

Purposes & basis: pre-contractual (6(1)(b)), contract (6(1)(b)), legal accounting (6(1)(c)), legitimate interest security (6(1)(f)), consent for portfolio (6(1)(a)).

Retention: inquiry 24m, contract files 3y, invoices 10y per RO law, cookie localStorage 12m.

Rights: access, rectification, erasure, restriction, objection, portability. Email contact@digitalshapelab.com subject GDPR, 30 days. Complaint ANSPDCP Romania.

Processors: Google Fonts, Google Maps (contact page only), email provider EU, hosting EU. No sale, no transfer outside EEA unless you email from outside. DPAs in place.

Security: HTTPS, 2FA, least privilege, encrypted backups.

2. Refund Policy — Digital EUR

Last updated: 2026-09-07

Digital bespoke services, remote delivery.

Audit €199: 100% money-back if no 3 actionable fixes, request 14 days.

Product €499: 100% before first Figma, 50% after Figma before dev, 0% after dev started but delivery continues.

System €999: 100% before kickoff, 60% after tokens (40%), 30% after components (70%), 0% after final but 30-day bug-fix.

Add-ons: refundable if not started. Rush €199 non-refundable after slot reserved.

Retainer €490/mo: cancel anytime, no refund for started month, pause 1x/quarter 30d.

How: email contact@digitalshapelab.com REFUND - Invoice #, 48h response, 7 business days refund EUR to original method. RO law.

3. Terms of Service

Last updated: 2026-09-07

Provider: DigitalShapeLab, Jud. MH, Orș. Strehaia, Str. Eroilor nr. 18B, bl. 18B, sc. 1, et. 1, ap. 8, 225300, RO.

Services: discovery, design system, Figma, frontend React/Next, landing systems, SaaS revamp, retainer. Fixed EUR €199/€499/€999.

Ordering: via /contact, contract formed on written confirmation email.

Client: provide assets timely, one POC, 48h feedback SLA, warrant rights.

Delivery: 2-3d Audit, 7d Product, 14d System from kickoff + assets. Revisions: 1/3/unlimited 14d. 30-day bug-fix.

Payment & VAT: 100% upfront, Wise/bank/Stripe. EUR. RO 19% VAT, EU VAT ID reverse charge 0%, non-EU per local. Late 1.5%/month, pause delivery.

IP: transfer after full payment. Portfolio right unless NDA before project (€150). OSS licenses remain.

Warranties: as-is, professional diligence, no business result warranty, Sprint money-back sole remedy. Liability capped to amount paid.

Confidentiality: 3 years.

Law: Romanian law, Brașov courts, EU ODR.

4. Cookie Policy

Last updated: 2026-09-07

We minimize cookies.

Essential: localStorage dshp_cookie_v1 — banner choice, 12 months, no tracking.

Functional: Google Fonts — no cookie, may log IP. Google Maps embed on /contact — sets NID/AEC only on interaction.

Analytics optional: Plausible/Umami cookieless, anonymized IP, EU hosted, no cross-site.

Choices: banner Accept (essential+maps) / Reject (essential only). Delete via DevTools → Local Storage. Block third-party cookies — site still works.

DNT: respect DNT=1 — don't count in analytics.

Contact: contact@digitalshapelab.com